Kiosk Applications: 2013

Tuesday, August 13, 2013

JACK processes 57 water payments on first day at City of La Porte, Texas.


JACK - Justified Automated Payment Kiosk (Some call it, JACK the insomniac), processed 57 transactions on the first day.
PRLog (Press Release) - Aug. 8, 2013 - LA PORTE, Texas -- Another city in Texas has started benefiting from the convenience and the cost-savings that JACK provides. The city of La Porte, Texas near the Houston area has installed JACK as a drive up payment kiosk for their water department. JACK is available 24/7 365 days. JACK has no moods, no attitudes and JACK does not need any sleep and makes no excuses. Yesterday, JACK processed 57 transactions on its first day at work.
JACK provides an invaluable convenience to the residents of La Porte to pay their water bills using cash, checks and credit cards 24 hours a day, 7 days a week. In doing so, JACK helps the city reduce operating costs. The kiosks are manufactured, developed and maintained by AdComp Systems Group, headquartered in the Dallas, TX area. JACK directly integrates with the city's financial and water billing management system (Sungard). JACK, the automated self service payment kiosk is being considered as a convenience provider by hundreds of cities nationwide. JACK is convenient, user friendly, bi-lingual, he talks to you and most importantly, lets you pay your water bill 24/7 using cash, checks and credit cards even at midnight in your pajamas. Read more: JACK processes 57 water payments on first day at City of La Porte, Texas.

Wednesday, August 7, 2013

GotGold Kiosk - A Wealth Vending Concept

Manufactured by AdComp Systems (Technology / Manufacturing partner).

Announcing a strategic partnership between Wealth Vending and AdComp Systems
(Technology / Manufacturing Partner).

• Taking Vending to a new level
• 23” Touchscreen Vending Kiosk.
• Multimedia advertising screen
• Can hold up to 22 products
• Dimensions 25”w x 34”d x 68”h
• Reports sales & inventory levels in real time
• Collects user data and wholesale inquiries
• Vends Gold / Silver Coins: Ideal for Gift Giving, collectors, investments
• Customize color, size, shape.
• GotGold Kiosk – Exclusive concept / design for Wealth Vending Inc.

Monday, August 5, 2013

Paying your water bill in person just got easier

Paying your water bill in person just got easier
By Chip Womick cwomick@courier-tribune.com ASHEBORO — City water customers can now pay their bill in person, anytime, 365 days a year. They can pay by cash, check or credit card (and debit cards used as credit cards). The only catch to paying with cash is that there’s no change. That’s because the 24-hour-a-day option is a kiosk — sort of like an ATM machine — located behind City Hall at 146 N. Church St.
		Asheboro Kiosk - North Carolina
The touch-screen operation guides customers through each step of the process, takes the payment and then prints a receipt. To access an account, customers need their account number, which is printed on their monthly statement. Customers who want to pay several accounts at the kiosk will have to enter each one as a separate transaction (and, if paying by check, for example, write a separate check for each account). City finance officer Debbie Reaves updated city council members about the new service last week at their regular March meeting. “Customers have been a little apprehensive,” Reaves said, adding that she and other staff members have spent time standing by J-A-C-K (Justified Automated Collections Kiosk), even in the wind and rain, to welcome residents and help them learn to use the new machine. “Most people, when they do try it, they say, ‘Oh, that’s a lot easier than I thought it would be,’ ” she said. Of course, customers can still make their payment to a live person in the Billing and Collection Department’s basement office in City Hall during regular business hours, Monday-Friday. The billing office is now closed from noon-1 p.m. daily so payment hours are 8:30 a.m.-noon and 1-5 p.m.

Tuesday, July 16, 2013

City of Zachary installs utility payment kiosk

City of Zachary installs utility payment kiosk
ZACHARY, LA — A new self-service kiosk, located in the front exterior wall of Zachary's City Hall Annex will soon be accessible to accept residents' utility payments. the service will begin on Monday, August 5. It will accept cash, credit and/or debit card payments. The walk-up, well-lit and secured kiosk is ideally suited for quick and accurate transactions. Customers making late payments and/or may have received a cut-off notice are encouraged to conduct their transactions directly with a cashier in order to avoid service interruption.

“Our goal is to help make government more accessible and responsive to all,” says Mayor David Amrhein. "Customers who choose to pay their utility payments in person may still do so”. Additionally beginning on August 5th, City of Zachary employees will transition to a four-day work week. The new hours of City office operations will be 7:00 a.m. to 5:30 p.m. Mondays through Thursdays. “We looked at several cities that operate the four-day work week and found that they reported both increased productivity and costs savings as a result. Their employees reported lower levels of work-family conflict and higher levels of job satisfaction, Also, resident customers benefit by receiving an extra hour in the morning and one later in the evening in order to conduct their business with the City”, the Mayor stated. The City of Zachary will continue to offer on-line payment options atwww.cityofzachary.org, as well as providing computer access in the lobby of the City Hall Annex for conducting these transactions. Residents may continue to pay by mail, but are reminded that when doing so, to be sure to allow ample time for the payment to arrive before its due date. Read more: City of Zachary installs utility payment kiosk

Monday, June 17, 2013

System upgrade will make life easier - video

Acadiana's Multi-Media News Station

System upgrade will make life easier - Utilities Collections

System upgrade will make life easier - Utilities Collections

System upgrade will make life easier
By Rob Mallia - emailShare

Like most municipalities throughout Acadiana, budget constraints have city officials tightening their belts, hoping to save money in any way possible. And for the city of Abbeville that means cutting back on city hall employees and their hours of operation. So what does that mean for residents looking to pay their utility bills during off hours?

According to Mayor Mark Piazza the city will soon be offering a 24 hour a day 7 day a week kiosk system. The new system will be located out front of city hall and will take cash, credit or checks.

Mayor Piazza says right now there is a drop box out front but it doesn't accept all forms of payment and does not give tax payers a receipt. Piazza says this new system will leave tax payers with a receipt and it will be more convenient in fitting into everyone's schedule. Mayor Piazza says by utilizing this new system an open position was eliminated at city hall, which will save the city money in the long run.

The new system, which is similar to an ATM machine, will be up and running sometime in July.